HOW TO SHOP - 2dreamers_EN

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Need help when shopping?

1. Registering and Logging In
2. Shopping
3. Searching Products
4. Payment Options
5. Shipping Options and Fees
6. Data Protection

1. Registering and Logging In
    Our E-shop doesn't require and doesn't enable registration of a customer and his login to the website . You can anonymously browsing the shop, viewing the goods, adding the goods into your cart and changing the quantity of the items in the cart. Afterwards, you can make a binding order. You‘ll fill in your customer's data when finishing the order. By clicking on NEXT button in SHOPPING CART section, a relevant form will be displayed. All fields marked with an asterisk (*) are mandatory and have to be filled in carefully (these include your name, address, city, postcode, country, phone number and e-mail address).
    If your shipping address is different from your billing address, please, thick the field „SHIPPING ADDRESS IS DIFFERENT FROM BILLING ADDRESS“ and fill in the address you wish the goods to be shipped. If you’re shopping as a company you have to fill in your Business Registration Number (IČO) and VAT Number (DIČ). We don’t have any VAT number.

2. Shopping

1. Browsing, choosing and buying goods via our e-shop is very easy and straightforward. The following tips will help you complete your orders quickly and successfully.
2. The first step is finding the item you want to buy. Browsing the shop is easy but if you need help you can find useful tips in the “Searching Products” section below.
3. You add items to the shopping cart by writing the quantity of the pieces and clicking the “SHOPPING CART” icon. By clicking on„SHOPPING CART“ icon you’ll get into the „SHOPPING CART“ section.
You can add as many items to the cart as you want before submitting the order ( by clicking „CONTINUE SHOPPING“ button). If you wish to purchase more than one piece of a product, simply change the quantity in the shopping cart.
4. After choosing all items, check the contents of the shopping cart carefully – just to be sure. Items in the shopping cart are displayed after adding a product; you can also click the cart icon at any time to go directly to the order overview.
5. You can change the order quantity or remove the items from the order directly in the shopping cart.
6. If everything's ok you can now confirm and submit the order in next quick and easy steps.

3. Searching Products

Browsing by item category
Products are divided into different categories as displayed in the menu. After clicking the required category you will see a list of additional filtering options. Now simply make a choice to find the products you desire.

4. Payment options

You can use the following payment options in our e-shop:

5. Shipping Options and Fees

Our products are delivered by:
Czech Post
Products ordered from our e-shop are packed and posted together with all accompanying documents (receipt, warranty card, usage instructions, etc.).

6. Data Protection

Any personal information (such as your name, address, phone number e-mail, bank details, business registration number, VAT number and other similar data) submitted in your order or provided during registration on our website is considered strictly confidential and protected against abuse. We will never provide your personal information to any third parties except those directly involved in the delivery of your order (post, banks, etc.) and to the minimum extent required.

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